Testimonials
Testimonials and Reviews from Our Visitors.
Don’t just take our word for it. Here is some of the feedback we’ve received from visitors to the Conference Centre.
Our first meeting since the COVID lockdown. The professionalism and attention to detail was as always fantastic whilst remaining COVID-safe. The buffet lunch is still being talked about ! The Conference Centre is becoming our go to venue. Thanks to the staff who make the meetings run so smoothly.
Mrs C A Syms
Secretary, British Holiday and Home Parks Association
This was the first time I had used the Conference Centre for meetings and the first face to face meetings I had held since COVID restrictions eased. Kelly and the team worked hard to ensure that all attendees felt safe with an over sized room to allow for spacing; the use of sanitiser between meetings for all touch points and individual coffee facilities in the room. It is a great venue, easy to access and I would not hesitate to recommend it.
Faith Graham
Director, Red Box Research
A huge thanks to the team at the Conference Centre for the hospitality they showed to me whilst I was on a recent 3 day course. The facilities were excellent, the coffee tasted great, and I appreciated the kindness at being allowed to stay on site for an extra half an hour at the end of each afternoon to address some urgent work emails which couldn’t wait until the next day.
Thank you Kelly and the team. I will not hesitate to recommend your venue to anyone I meet in the future who may be looking for conference facilities.
Thank you Kelly and the team. I will not hesitate to recommend your venue to anyone I meet in the future who may be looking for conference facilities.
Iain White
Senior Crown Prosecutor, CPS South-West Allocated Trials Unit
I’ve used many different venues over the years for meetings, team days, workshops etc. and the St Austell Conference Centre really impressed me. The room was extremely spacious and laid out exactly as requested, with all the necessary tech and bits and pieces like flip charts and pens included. The light in our Sea View room was flooding in, with sliding doors leading out to a deck with the most amazing views of the surrounding countryside and the sea. It was so great when we had a break to step out into the fresh air and enjoy the views.
Kelly was there to greet us on arrival, with teas and coffees at the ready. She provided a great welcome and helped me to set up the tech, which meant I could start the day hassle free. At lunchtime we had sandwiches – proper sandwiches, not those tiny little triangles with the same old fillings! Everyone commented how delicious the fresh, chunky granary bread was.
Kelly was there to greet us on arrival, with teas and coffees at the ready. She provided a great welcome and helped me to set up the tech, which meant I could start the day hassle free. At lunchtime we had sandwiches – proper sandwiches, not those tiny little triangles with the same old fillings! Everyone commented how delicious the fresh, chunky granary bread was.
Lyn Paxman
Director, Evolve You
I would like to thank you again for your excellent service and hospitality it was fantastic! We will definitely be in touch again for future meetings and requirements.
Joel Glazebrook
Nine Group International
Lovely spacious venue. The view is absolutely breathtaking. I’ve had the pleasure to be here in the sun and snow and I’m always in awe of how beautiful it is.
The service, staff and food are always lovely too. Thank you!
The service, staff and food are always lovely too. Thank you!
Feedback left by delegate
I wanted to take a few brief moments to send my thanks as a result of attending your venue yesterday.
Even though it was my first time at the Conference Centre, I’ve passed the building several times and was extremely impressed once inside.
You all were extremely accommodating, dealt with any queries / issues quietly and efficiently and went about your business with total professionalism. Even smiling whilst doing so!
Your venue, team and service is to be commended and I wish you every success as a Centre going forward.
Even though it was my first time at the Conference Centre, I’ve passed the building several times and was extremely impressed once inside.
You all were extremely accommodating, dealt with any queries / issues quietly and efficiently and went about your business with total professionalism. Even smiling whilst doing so!
Your venue, team and service is to be commended and I wish you every success as a Centre going forward.
Adrian Darch
Delegate at an event
I have trained all over the UK in venues from hotels to dedicated conference facilities and in terms of quality of venue and low key, attentive, professional service, St Austell Conference Centre is by far, the best. Everything ran smoothly and discreetly and the room is beautiful and very well equipped.
I just wanted to pass on my thanks not only for the last minute printing but for the overall professional service offered by you and your team.
Many thanks for your help and support and I very much hope to be back.
I just wanted to pass on my thanks not only for the last minute printing but for the overall professional service offered by you and your team.
Many thanks for your help and support and I very much hope to be back.
Julie Harmieson
Penryn Primary School
We came to the St Austell Conference Centre for a large conference. The venue was excellent and good value for money. It was a nice bright room, with beautiful views and a balcony. The food was fresh, plentiful with a good selection for all dietary requirements.
Brilliant variety of refreshments (fruit juices, teas, coffees, including decaf and herbal) fruit bowl and biscuits. All the staff were very helpful from day one and throughout our event, nothing was too much trouble and they ensured at every step we were looked after.
Movement around the building was easy with a lift, very modern and clean facilities. Would recommend to others, we have since used it for a smaller training session.
We would like to thank Beth and Stef for making our conference successful, we have received lots of positive feedback from those that attended in February.
Brilliant variety of refreshments (fruit juices, teas, coffees, including decaf and herbal) fruit bowl and biscuits. All the staff were very helpful from day one and throughout our event, nothing was too much trouble and they ensured at every step we were looked after.
Movement around the building was easy with a lift, very modern and clean facilities. Would recommend to others, we have since used it for a smaller training session.
We would like to thank Beth and Stef for making our conference successful, we have received lots of positive feedback from those that attended in February.
Anita Jackson
Business Contract Manager, Home Group
I would just like to say a massive thank you to Stef and your team for looking after us all so well. We received lots of praise for our choice of venue from the attendees and we ourselves felt we were in safe hands of a proactive team throughout the day.
The food was very good and extremely well presented.
I will not hesitate to recommend you to our Council colleagues and can only hope we have more opportunities to work with you again in the future.
The food was very good and extremely well presented.
I will not hesitate to recommend you to our Council colleagues and can only hope we have more opportunities to work with you again in the future.
Justyna Jankowska
Customer and Support Services, Cornwall Council
You and your guests can enjoy a beautiful buffet breakfast whilst networking under the backdrop of a spectacular sunrise – a very motivating way to start the business day.
Martyn Pearson
SWMAS (South West Manufacturing Advisory Service)
Everyone was really positive about the venue. They mentioned the central location, the spacious comfortable room and, of course, the view.
You and your staff were extremely attentive and helpful on the day. Lunch and refreshments were just what we needed.
Thank you for all your help and I’m sure we’ll be seeing you again!
You and your staff were extremely attentive and helpful on the day. Lunch and refreshments were just what we needed.
Thank you for all your help and I’m sure we’ll be seeing you again!
Stella MacDonald
SENDCo, Polruan and Pelynt Schools
Everyone came back from the meeting and said the hospitality was brilliant, so thank you very much.
Alice Machin
Cornwall Partnership NHS Foundation Trust
I completed a survey with our Cornwall members asking them whether they would be happy to use your conference centre in our programme next year. They loved the day at your venue. Everything: the staff, the views, the food, the building tour, the room, etc.. Thank you.
Catherine Gandon
RIBA (Royal Institute of British Architects)
The ambience is second only to the friendliness and professionalism of the welcome the staff gave us. The formula is simple: a superb, unique venue, plus great service with a smile.
Andrew Fielder
Director, Aspire Academy Trust
I would like to thank you all very much for the effort and support I had with the meeting last week. The evaluations for the event are all fantastic and show how much your input was valued.The comments are also very positive with many staff indicating that they have lots to take back to practice, and there are also lots of suggestions for future meetings so we are going to be busy!
They loved the venue and appreciated your effort so we will certainly be coming back.
Thanks again, we have an enthused and inspired team now, couldn’t have done it without you all!
They loved the venue and appreciated your effort so we will certainly be coming back.
Thanks again, we have an enthused and inspired team now, couldn’t have done it without you all!
Julie Trudgian
Royal Cornwall Hospitals NHS Trust
St Austell Conference Centre is a place to inspire people. A breath-taking venue.
Katie Wild
Cornwall Chamber of Commerce
